Privacy Policy

This Privacy Policy explains how MC Key Pass LTD ("we", "us", or "our") collects, uses, and protects information in connection with the Montreal Casino Key Pass iOS application ("the App"). By using the App, you agree to the practices described in this policy. If you do not agree, please discontinue use of the App.

To provide the App's core functionality, we collect and process the following categories of information:

• Account Information: Your name, email address, and membership credentials provided at account creation by casino administration.
• Membership Data: Your member ID, tier, join date, and pass status as issued by Casino de Montréal administration.
• Device Information: Device type, iOS version, and app version for compatibility and support purposes.
• Usage Data: App interactions such as pass views and feature usage, collected to improve the App experience.
• Support Communications: Messages, topics, and any images you submit through the in-app support form.

We use the information we collect for the following purposes:

• To authenticate your identity and provide access to your digital entry pass.
• To generate and rotate your QR code pass securely.
• To deliver member messages and communications from casino administration.
• To respond to support requests submitted through the App.
• To maintain and improve the App's performance and reliability.

The App offers Face ID sign-in as a convenience feature. All biometric authentication is processed entirely by Apple's iOS operating system using the device's Secure Enclave. MC Key Pass LTD does not collect, store, or transmit any biometric data. We only receive a success or failure result from the iOS authentication framework.

Certain data — including your login state, preferences, and pass details — is stored locally on your device using iOS secure storage mechanisms (including the iOS Keychain). This data remains on your device and is not transmitted to third parties. You can remove locally stored data by deleting the App from your device.

The App does not integrate third-party advertising networks or analytics platforms that track your personal behaviour. The App may use Apple's native services (such as SKStoreReviewController for in-app reviews), which are governed by Apple's own Privacy Policy. We do not sell, rent, or trade your personal information to any third party.

We retain your account and membership data for as long as your membership is active or as required by applicable law. If you request account deletion, your data will be removed from our systems within a reasonable timeframe, subject to any legal retention obligations. Locally stored data on your device is removed when you delete the App.

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate data.
• Request deletion of your account and associated data.
• Object to or restrict certain processing of your data.

To exercise any of these rights, please contact us at contact@mckeypass.com.

The App is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us immediately at contact@mckeypass.com and we will take steps to remove such information.

We implement appropriate technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. These include the use of iOS secure storage, rotating pass tokens, and encrypted communications. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated effective date. Continued use of the App after any changes constitutes your acceptance of the revised policy. We encourage you to review this page periodically.